Touch screens are quite common, more so than most of us realize. Video games and smartphones use them to various degrees, but what about banking? Is this field that people utilize on a routine basis able to make use of these screens as well? With the help of Robert Jain, we look into a recent story that developed, in addition to how it might be able to help banking grow and develop in the years to come.
A Portland Press Herald article came out recently, talking about the state's first interactive teller machines being used. These ITMs are located at the Gorham Savings Bank, and they are quite different from other ATM machines you might be familiar with. Essentially, bank customers are able to communicate with tellers over video feeds, which will allow them to take care of all of their banking needs. Without question, this is an interesting development that should be focused on.
It's not like ITMs are anything new, though, as other locations have implemented them as well. The main reason for this - and I am sure that Robert Jain can say the same - has to do with the reduction of costs. When you're able to keep expenses down, you can run a more stable business, which means good news for all parties involved. It also maintains the importance of human interaction, even though the video feed makes matters less personal.
Another reason why these ITMs matter is that they allow bank customers to withdraw money without a credit or debit card. If you left one of these at home, for one reason or another, it's still entirely possible to take money out of your account. All you have to do is show your driver's license on a separate screen, which begins a scanning process. Once again, this is an interesting development, but companies like Robert Jain Credit Suisse would be wise to keep an eye on it.
When it comes to banking, growth is part and parcel, meaning that stories like these should be surveyed. ITMs are worth recognizing, especially since they might be coming to your area sooner than you think. As this happens, if you're a bank customer, you will have plenty of options at your disposal. Most customers want choices, and it's easy to see that these machines will be able to provide them.
A Portland Press Herald article came out recently, talking about the state's first interactive teller machines being used. These ITMs are located at the Gorham Savings Bank, and they are quite different from other ATM machines you might be familiar with. Essentially, bank customers are able to communicate with tellers over video feeds, which will allow them to take care of all of their banking needs. Without question, this is an interesting development that should be focused on.
It's not like ITMs are anything new, though, as other locations have implemented them as well. The main reason for this - and I am sure that Robert Jain can say the same - has to do with the reduction of costs. When you're able to keep expenses down, you can run a more stable business, which means good news for all parties involved. It also maintains the importance of human interaction, even though the video feed makes matters less personal.
Another reason why these ITMs matter is that they allow bank customers to withdraw money without a credit or debit card. If you left one of these at home, for one reason or another, it's still entirely possible to take money out of your account. All you have to do is show your driver's license on a separate screen, which begins a scanning process. Once again, this is an interesting development, but companies like Robert Jain Credit Suisse would be wise to keep an eye on it.
When it comes to banking, growth is part and parcel, meaning that stories like these should be surveyed. ITMs are worth recognizing, especially since they might be coming to your area sooner than you think. As this happens, if you're a bank customer, you will have plenty of options at your disposal. Most customers want choices, and it's easy to see that these machines will be able to provide them.
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